VIP:
VoIP integration for Microsoft Teams
VIP is the VoIP service integrated with Microsoft Teams direct routing, which allows you to make calls using your geographic number, to anyone, anywhere in the world.
A VoIP integration for Microsoft Teams has become necessary because, as companies undergo digital transformation processes, communication systems must become increasingly integrated. This is not always easy to implement due to the lack of internal skills in UC&C and also due to the complexity of the internal system caused by pre-existing infrastructures, often layered together.
Microsoft Teams is a very popular system for internal and external communications for many companies, so why not make the most of the licenses your company already has?
Discover VIP, the VoIP integration for Microsoft Teams by PLINK
Professional Link offers a SaaS solution powered by AudioCodes to integrate business users into the Microsoft Teams phone system.
By using VIP, the VoIP integration for Teams, it is possible to call anyone and anywhere in the world, even if they do not own a Teams license.
In addition to facilitating collaboration, communications, and business telephony management, VIP simplifies Microsoft Teams integration with PSTN networks.
This is a native integration, for which it is not necessary to invest in dedicated infrastructure; therefore, migration is rapid and time to market is optimized. Furthermore, PLINK will design the solution that best suits the company’s needs and will develop a customized migration plan.
Connect your business phone lines to Microsoft Teams
The VIP integration for Microsoft Teams is cloud-based and leverages Teams’ direct routing capabilities.
This is an SBC (Session Border Controller) service that allows you to associate a geographical number with a Teams license. This means that, using an existing Teams client, you can make calls using a geographical number, to anyone anywhere in the world, even if they don’t have a Teams license. We operate worldwide by connecting Microsoft Teams to PSTN (Public Switched Telephone Network) operators.
This solution is based on AudioCodes technology and integrated with the Professional Link voice infrastructure to allow calls on the public PSTN network, to which PLINK connects the Teams tenant.
Benefits for your company
VIP integrates natively with Teams without the need for complex superstructures. For this reason, the service integrates perfectly with all pre-existing company infrastructure. Other benefits include:
- New or portable local geographical numbering
- Fast activation times
- Great scalability thanks to the SBC Cloud service
- Integrated reporting, analysis and troubleshooting engine
- Single interlocutor: Professional Link with 24/7 Italian customer service
- Simple installation
- Simplified voice communications between colleagues, even for remote workers
- Interoperability with pre-existing PBX or FXS
- User training for smooth adoption
Voice delivery with immediate time to market
The SBC cloud service allows the import of many users within a few hours at most. The numbers will therefore be active without almost interrupting business continuity.
As a result of all this, Professional Link remains the only interlocutor.
Prerequisites
In order to guarantee effective installation of the service, the Customer must only provide:
- Tenant Teams ID
- List of users
- Eligible Microsoft Teams licenses
- System support for your Teams platform
With the integration of VIP it is finally possible to use Teams as a true Unified Communications and Collaboration platform. Contact us here to find out how to implement it in your company
AudioCodes
AudioCodes provides software and productivity solutions for communications in digital workplaces. AudioCodes enables businesses and service providers to build and manage IP voice networks to provide unified communications, contact centers and hosted business services, both in the cloud and on-premises.
Discover the Professional Link VIP solution
VIP is the VoIP and UC&C solution that offers you the luxury of thinking about only your company without worrying about the voice world’s complications.
AudioCodes
AudioCodes provides software and productivity solutions for communications in digital workplaces. AudioCodes enables businesses and service providers to build and manage IP voice networks to provide unified communications, contact centers and hosted business services, both in the cloud and on-premises.
Discover the Professional Link VIP solution
VIP is the VoIP and UC&C solution that offers you the luxury of thinking about only your company without worrying about the voice world’s complications.